Room aromas March 2014 update

Well, it’s been around 6 weeks since we last posted an update on this blog.

Apologies for the lack of posts but we have been extremely busy at the Room-Aromas HQ.

If you recall over the festive period we moved into a new office and our warehouse increased to approximately 700sq ft. Well over the last 3 months we have increased our stock levels and products for not only this web site but other projects we are working on and our warehouse is now full to the brim. Many of these new products will be added to the website over the coming weeks and months.

New Click & Collect service for Room Aromas. 

We hear these sorts of questions all the time.

“Can I collect my order from you?”
“Where is your warehouse, can I come and buy from you there?”
“Can I pay by credit / debit card at your warehouse?”

Well we have some good news. New for April is a new Click&Collect service we will shortly be rolling out now we have trialed it on another of our websites.

Customers will have the choice during checkout of collecting the order from our warehouse in Redditch, Worcs. On top of the collection we are also offering customers the choice to pay via chip & pin when collecting orders.

I hear you ask, “How will this work?“,

When logged in you can update your shopping cart and select click & collect option.

During the checkout process you will be asked if you are paying online with credit/debit card or pay on collection. Please be advised you will be required to bring the card used for payment online with you when you collect your order.

If you select payment on collection you can pay by all major credit/debit cards via our chip & pin or you can pay by cash.

We will aim to have all orders placed Monday – Friday 9am – 4.30pm processed and available for collection within 2 hours. We will confirm by email when the orders are available for collection.

“When will this be available?”

We hope to have this new option available and ready at the start of April.

“Where is your warehouse?”

Our warehouse is located in Redditch, Worcestershire. We are approximately 10 miles south of Birmingham near to junction 2 & 3 of the M42. Easy access to M40, M5 & M6 via the M42. Full address and detailed instructions on how to find us will be issued by email once you have placed your orders.